We operate a reliable telephone booking process to secure the trailer you need for the dates you require - call 01432 820183 - we are open 7 days a week including bank holidays. Outside hours leave a voice message & we will call you back asap.
We need details of the load & the tow vehicle to recommend the most suitable trailer; And the exact dates you need the hire to start & end. Trailers can be collected from 8am on the first day of the hire period and must be returned by 5.30pm on the final day of the hire period. A single day hire is a calendar day, NOT a 24 hour period.
A delivery/collection service is available for an additional fee but must be arranged at the time of booking.
To book you will need to pay the full hire fee by credit/debit card or BACS. Because the trailer is then reserved for you no refund can be given if you cancel.
If you can't see the type of trailer you need listed on our hire services page we may still be able to help, subject to the length of hire you are considering, so give us a call.
If you have 'BE' listed on the front of your UK driving licence pink card you are legally entitled to tow any of the trailers we have available for hire.
If you passed your UK driving test after 1 Jan 1997 you will NOT have 'BE' on your licence unless you have passed an additional trailer driving test. Unsupervised you are only legally entitled to tow some of the trailers we have available for hire and this entitlement can depend on the tow vehicle so please ensure you discuss this with us before booking. However, supervised, you can tow any of the trailers we have available for hire. The supervisor, sat with you as a passenger, must be over 21 years of age and must have held 'BE' on their licence for at least 3 years. 'L' plates should be displayed on the vehicle and the trailer.
You are not required to have tuition before taking the test. Our BV105 box van trailer meets the specified requirements of trailers you can use to take your test. Click here for info about the test.
Legally you need a vehicle capable of towing the combined weight of the trailer & it's load. The maximum weight a vehicle can tow is usually shown in it's handbook; or the vehicle's 'gross train weight' may be on the VIN plate, which is normally under the bonnet or inside the driver's door. The gross train weight is the weight of the fully-loaded vehicle plus fully loaded trailer and must not be exceeded. You need a tow ball (yes we have actually had customers arrive without them!) set at the correct coupling height. All the towing electrics need to be functioning properly on your vehicle. We highly recommend you test them prior to coming as we do not allow trailers to leave the site unless all the lights are working properly.
Your driving licence and a recent utility bill, both stating your correct current address. Your debit or credit card for payment (using PIN) of the £250 damage deposit, which also acts as the excess for the insurance cover. If the hire is for less than 7 days this deposit is usually only a pre-authorisation. A number plate with the registration of your tow vehicle. Licensed number plate suppliers near you You will be required to sign the Hire Agreement. Please click here to read this agreement before you book. An experienced member of staff will demonstrate safe & proper use of the trailer. Afterwards you will be required to sign a handover document agreeing the condition of the trailer & that you understand how to use it safely.
We take pride in our professional approach to the maintenance of our trailers. Most of our fleet is less than 24 months old. All of our trailers are regularly serviced & maintained by Ifor Williams trained & certified staff.
Every trailer is washed & has it's brakes & lights checked before every hire.
Each trailer has a plate stating it's gross weight (also known as MAM) - The weight of your load plus the weight of the trailer itself must not exceed this.
Loads should be positioned on the trailer so that the weight is centrally over the wheel axle. This is important so as to maintain the trailer's specified 25-125 kg nose weight on the coupling/tow ball. The Load must be securely restrained so that it cannot move during transit. We provide ratchet straps, wheel straps & shoring poles free of charge with the hire & our trailers have fixed side hooks/ lashing rings. It is recommended good practice to check that all straps are still tight & secure after a few miles of your journey. The law allows loads to overhang the rear of a trailer by up to 1 m without a marker; 1-2 m with a marker such as a bright cloth and 2-3 m with a correctly fitted regulation marker board. Greater than 3 m requires police notification prior to starting your journey. We strongly recommend using a marker board whenever there is an overhang and can provide these at no extra charge. The law allows to overhang the side of a trailer by up to 305 mm without using a marker if the overall width does not exceed 2.55 m. Overhangs greater than this require regulation marker boards and police notification. Any load overhanging the front of the trailer needs to be positioned so that it does not hit the rear of the tow vehicle when turning on full lock. We can supply a ladder rack for this purpose with some of our trailers. If you are transporting livestock you may be subject to animal welfare regulations, which cover various aspects such as loading, restraining and prevention of distress, injury & spread of disease. further Info here
When towing you are restricted to 60 mph on motorways & dual carriageways and 50mph elsewhere.
Use of the outside (fast) lane of a 3 lane motorway is prohibited.
Trailers can be wider than the tow vehicle & you must leave extra space from the kerb when cornering and when overtaking cyclists, pedestrians and parked vehicles.
If you have not towed before, or not often, you should take extra care.
Reversing is considered by many to be the most difficult towing skill to master. Firstly you need to get the trailer to point in the direction you want it to go - to make the rear of the trailer go right you reverse your vehicle so that it pushes the front of the trailer left. And vice versa. Once you have the trailer pointing in the right direction then gently steer the vehicle to follow the trailer in a straight line. It is harder to reverse a box van trailer as you are limited to visibilty through your side mirrors only. It is recommended to always travel slowly when reversing & have a person standing behind to help guide you.
We provide a copy of the SMMT Guide to Towing Handbook in the customer pack for every hire.
You should book a length of hire which allows sufficient time for your journey, all loading & unloading and a contingency for traffic delays.
Please contact us as soon as possible if you don't think you will arrive back on time. This is so we can make arrangements that are convienient to you and to other customers who may have subsequent bookings on that trailer.
If a trailer is returned late without prior arrangement additional charges will be deducted from the deposit at the higher full first day rate.
The cost of minor damages such as floor damage, tyre punctures, broken lights or jockey wheels etc will simply be deducted from your deposit. It is useful if you can let us know before your return so we are prepared for any repairs that need to be made before the next hire.
In the event of a road traffic accident or the trailer being stolen you must inform us and the police as soon as possible.
Some tow vehicle insurance policies will cover damages to the trailer. Otherwise when in the UK costs of the damage to the trailer &/or full replacement value of the trailer, (less the £250 excess ), can be claimed from the hire insurance cover, providing all terms & conditions of the hire agreement have been adhered to. This does not apply when the trailer is outside the UK. The hirer will have full liability for such losses outside the UK.
Damage or loss caused by mis-use of the trailer, such as overloading or incorrect operation of the winch; or failing to use the security devices supplied with the hire, will not be covered by the hire insurance. The hirer will have full liability for such losses.
Unlike the rest of the EU there is no MOT for trailers in the UK - light fittings, brakes & tyres can be corroded, especially if the trailer has not been regularly used. Couplings can also become worn.